Whether you are interested in placement at SolutionsIQ or opportunities in a broad range of companies, SolutionsIQ can help you find the right position.

Customer Delivery SIVR Call Routing Analyst I

Contract position in Bellevue, WA

Job Description:

• Analyst would work with business partners and IT to determine the priority/validity of emerging system issues and communicate them as necessary.
• Provide support of engineering issues along with the deployment of front end SIVR messages to our customers.
• Engage with other support organizations to participate, test, validate, communicate, and otherwise contribute as needed to the support of our systems in production.
• Be available for some evening, night and weekend work
• Good time management, problem solving, and organizational skills
• Must be able to independently develop a strong knowledge of the needs and values of our customers and partners and use that knowledge to directly drive decisions, priorities, and actions.
• Complete required analysis deliverable documentation
• Presents at peer reviews to solicit feedback on materials created

Minimum Required Skills / Competencies: Qualifications:

• Has the ability to apply the knowledge of the business processes in their area of responsibility and can work with the business to define requirements that will drive efficiencies in the business taking into account the entire picture as well as the details
• Has the ability to apply the knowledge of the application systems in their area of responsibility and can identify, evaluate and define impacts of changes, provide alternatives both to the application changing and all upstream and downstream systems, or identify if a change is a manual process taking into account the entire picture as well as the details. Generally assigned to cross-functional and cross-departmental projects with moderate complexity and cross-system impacts.
• Has the ability to utilize available resources to determine solutions and document and communicate solutions to meet business objectives.
• Ability to apply modeling techniques to Analyst deliverables
• Has the ability to perform a cost/benefit analysis to determine whether automation is the appropriate course of action.

Experience:

• 1-2 years experience creating requirement, functional specification, & test requirement documents required
• 1-2 years experience with supporting -purchased or in-house developed applications required
• Technical knowledge of Microsoft Office products.
• Minimum of 1 year experience in call routing and/or IVR systems such as Avaya, Cisco, Convergys, etc.

Preferred skills:

• 1-2 years experience in software development, software design or business process design and implementation preferred
• 1-2 years experience in telecommunications industry preferred
• 1-2 years experience with a formal SDLC preferred
• 1-2 years year experience developing business solutions with a variety of tools preferred
• Advance problem solving and analytical skills.
• Ability to work with limited supervision.
• Ability to work well with a remote team.
• Experience in reporting systems such as Business Objects.
• Bilingual (Spanish) preferred, but not required.
• E-Workforce Management
• Technical writing skills
• Data networking knowledge
   

Data Analyst

Contract position in Bellevue, WA

Job Description:

• Track requests & deliverables
• Identify new sources of data
• Secure access to data sources
• Determine data accuracy and usefulness
• Define processes to Improve the quality of data (standards)
  1. Frequency of data collection
  2. Consistency (normalization)
  3. Automate data gathering activities
• Identify application owners
• Refine tier structure
• Refine application list
• Define requirement for tool integration (BAC, Ops Ware, OpenView, Onaro, Clarity, Team websites, etc.)
• Define integration paths with Change Management
• Define structure and process to manage configuration files (Application & Service Mapping in DDM)
• Work with project team to develop Asset Management processes and procedures in application of HP Asset Center

Minimum Required Skills / Competencies:

• 1-2 years Data Analysis experience
• Data analysis, experience with data modeling/data schemas, ETL experience, Oracle or SQL Server experience, Visio for diagramming, and Excel

Preferred skills:

• Excel Experience a must.
   
   

Software Engineer - ASP.NET, C#, SQL

Contract-Perm position in Seattle, WA

Position Summary

The Software Engineer collaborates with senior-level staff to develop, to develop, test, and deploy critical business applications using current and past .NET Framework versions and SQL Server technologies.

Duties and Responsibilities include the following. Other duties may be assigned.

• Coordinate with the Client Support team to address platform defects and issues reported by customers.
• Assist senior-level technical staff and Product Management to build, test, and deploy new features or enhancements to existing features.
• Utilize both Agile and traditional software lifecycle methodologies.
• Analyze performance of software interfaces and identify alternatives for optimizing the usage of computer resources.
• Apply generally accepted programming standards and techniques to assure efficient program logic and data manipulation.
• Participate in designing, coding, testing, debugging, configuring, and documenting and software.
• Provide assistance and routine consultation to users in the development of operating systems and software.
• Plan and execute software version upgrade releases and custom interfaces.
• Collaborate with others to develop alternative system and software designs.

Education and/or Experience:

• Bachelor's Degree (B.A.) in Computer Science, Information Technology, Engineering or a related field.
• 2+ years development experience with the Microsoft .NET platform, including C#, VB.NET, ADO.NET, and ASP.NET.
• 2+ years of direct development experience in Microsoft SQL Server technologies, including SQL 2005 and more recent version. 
• Strong knowledge of and experience with Microsoft SQL programming and best practices required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from group of managers, clients, and customers.

Math Skills

• Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. 
• Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Reasoning Ability

• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. 
• Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) in its most difficult phases.

User Interface Visual Designer - Junior Level

This is a fantastic opportunity for a recent grad focused in design or someone with a couple of years of experience with the Adobe Creative Suite, HTML and CSS to join a fast-paced, growing company and work on exciting projects! 

Essential Tasks and Duties:

• Visual UI design for a variety of B2B and B2C products, including mobile, tablet, and web applications, including visual comps, UI specs/style guides, and redlines
• Collaborate with the product management and UX teams to refine the information architecture, advocating Web interaction design best practices with a focus on consistency and usability
• Create and manage the UI spec/style guide, including branding, navigational elements, and UI patterns
• Work closely with back-end developers to ensure that products are being implemented to spec and to find ways to push the limits of existing Web technology

Knowledge and Skills:

• An online portfolio with samples of work
• Working knowledge of industry standard visual design tools (Visio, Adobe Creative Suite)
• Strong knowledge of web/mobile industry standards, HTML and CSS
• Experience creating UI specs and style guides
• Excellent project management skills: self-directed and capable of working effectively in a highly kinetic environment; ability to juggle multiple projects at once
• Strong attention to detail
• Excellent communication skills: able to facilitate your own meetings as necessary, comfortable working with all levels of the organization.
• Mobile UI and/or complex data visualization experience a plus
• Soft skills - highly motivated, able to work in a fast-paced environment, good sense of humor

Education:

• Bachelor's degree and at least one year of Web design experience.

Application Support - Analyst II - SIVR

Contract position in Bothell, WA

Job Description:

An ECIVR Support Analyst II has developed knowledge and skills in an application support discipline (Speech Recognition Systems, VXML, SQL Query, Reporting, Remedy, etc…). An Analyst II is able to work with moderate guidance on escalated issues and prioritizes, investigates and resolves them with minimal guidance from others. They are able to prioritize and organize all escalated issues and assigned tasks to meet agreed upon deadlines.

Minimum Required Skills / Competencies:

• Previous telecommunications / SIVR experience.
• Knowledge and experience in call handling and routing technologies including Intel Dialogic boards, ICM Data transfers, Avaya PBX’s\Switches, ACD’s, etc…
• Knowledge and experience using Business Intelligence software for reporting and analysis.
• Experience in troubleshooting or supporting Intervoice and Nuance applications
• Working knowledge of VXML\XML standards and implementation.
• Experience in troubleshooting or supporting Microsoft IIS.
• Experience with Tomcat Web Services and Administration
• Working knowledge of middleware solutions including TIBCO and EAI.
• Knowledge of relational database design and support, including the support of large enterprise software systems.
• Knowledge and experience using Avaya CMS for reporting and analysis.
• System Analysis experience in the support and operation of a large enterprise software system, preferably in a wireless environment.
• Serve as an escalation point for difficult problems and complex inquiries. Act as a peer group leader to and help train staff.
• 4 year degree in Information Technology (or related field) or equivalent work experience.
• Minimum of 2 years of telecommunications / SIVR experience.
  

Software Developer

Contract position in Seattle, WA

Job Description

This position is responsible for delivering stories on projects and developing the next generation of software for our client.  This position implements the architecture and development patterns. The position encourages creativity and the enthusiasm of participating in a startup business with a wide range of software development opportunities.

Duties:

• Employ the technologies that comprise the our client's technology stack to find creative and efficient solutions to implement new functionality or sustain and improve existing systems
• Follow and contribute to the architectural and development patterns employed when implementing the features to which you are assigned
• Follow Agile or Lean methodologies or approaches
• Help identify and then deliver assigned discrete development tasks as part of feature development teams
• Occasionally lead feature development teams

Qualifications:

• 3 years minimum experience designing, developing and shipping software products over multiple product release cycles
• System Architecture with focus on SOA and n-tier design
• Designing for performance with caching and threading models
• Development of database schema and stored procedures in a modern RDBMS such as SQL, Oracle, etc.
• Development of Web Services with WCF, REST
• Development of data interaction components with ORMs such as Entity Framework, Linq, ActiveRecord, etc.
• Development of Web Sites with MVC, AJAX, jQuery, CSS, JavaScript
• Experience with agile or lean project management methodologies
• Experience with unit test patterns and practices, including test driven development approaches
  

Technical Program Manager

Contract to FTE role in Seattle

Position Summary:

• The ability to effectively manage target aspects of the software life cycle from requirements through implementation with an emphasis on interaction with various business and technology stakeholders to help refine business requirements such that they are clear, complete and actionable; and to functionally specify a feature or enhancement that meets these requirements. 
  
• Works effectively with all levels of the technical team with uncompromising standards that are effective but not cumbersome

Essential Functions:

• Clearly communicate project goals to team members and hold them accountable for their commitments – manage to aggressive but realistic project milestones
• Gather and communicate project status and provide timely visibility into deviations from expectations
• Identify, capture, and drive issues to resolution
• Collaborate with Product Management and other business stakeholders as appropriate to establish complete and actionable business requirements with an appropriate level of technical detail
• Ensure the creation of all required project documentation, both functional and technical, and own the creation of functional documentation
• Participate as appropriate in overall product planning activities
• Follow defined software development lifecycle best practices
• Miscellaneous duties as assigned

Qualifications:

• Excellent verbal and written communication skills is required
• Familiarity with Agile Development focused mainly as an individual contributor is required
• 5+ years of experience as a hands-on program manager/functional analyst, with a proven record of functionally specifying software systems or system enhancements to ensure systems are high quality and fit for purpose
• Previous experience as a software developer or SDET strongly desired
• Effective working knowledge of Web UIs, SQL data bases, and n-tier architectures based on Microsoft technologies
• Excellent interpersonal and leadership skills
• Strong organizational skills and attention to detail
• 3 – 5 years of related experience or an equivalent combination of training/education and experience required
• Bachelors’ degree in Information Systems, Computer Science, Business or related fields required
• Sound problem resolution, judgment, and decision-making skills required
• Experience working in small teams with a good mix of autonomy and accountability is highly desired

Sr. Producer

Contract position in Renton, WA

Job Description: 

• Interfaces and communicates effectively with Development, Brand Management, Technology Services, and R&D, as well as external partners, vendors, and licensees on a regular basis
• Works with internal and external resources to create in-depth design documents and develop realistic production schedules with detailed milestones
• Directs workflow and resource scheduling for the Project Management, Development, QA, and Build Engineering Makes day-to-day decisions on Program design based on input from key stakeholders
• Gathers input and provides accurate quality evaluations and detailed recommendations
• Reviews products for spec requirements, quality, and progress
• Reports product development status to upper management and manages release activities
• Manages Business & Development requirements
• As a Producer/Tech Project Manager, successfully deployed a similar number of systems and in-house applications
• 2-4 years working as a Producer, or similar, managing an external Development team
• 2-4 years business development or licensor/licensee relations experience
• 2-4 years experience with project budgetary processes, profit, loss, and return on investment required
• Experience with an asset control system such as CVS or Perforce required
• Experience with project management software such as Microsoft Project or similar required
• BA or BS preferred. MBA or Masters is ideal. However, five or more years of game industry or technology production experience would be an acceptable substitution
• Highly capable with requirements analysis, software development, databases, hardware, quality assurance, and technology operations
• Experience reconciling iterative software development with a waterfall project methodology, or combination of waterfall and agile (network, infrastructure, or widely cross-functional) is

Skills Required: 

• Provides input to junior producers, leads, and other team members
• Plans budgetary items such as project headcount, hardware, and software
• Provides reasonable estimates of time and materials required to complete project vision and scope goals outlined by Producers and Senior Management
  Identifies and prioritizes the key issues that must be addressed for projects to succeed
• Works with teams to identify, analyze, and resolve project problems
• Conducts progress and deliverable reviews during development and adjusts scope and schedule accordingly
• Manages requirements and specifications
• Leads staff working with cross-functional teams to ensure successful requirements management for the project
• Works closely with other managers and project leads to ensure that the entire project life cycle is a quality process
• Drives the use of standards
• Participates in Business process review and redesign
• Implements and tracks related process improvement efforts
• Identifies and communicates organizational and process solutions to mitigate risks
• Establishes processes and work assignments
• Identifies leading-edge techniques and methodologies for their area of expertise
• Serves as liaison with other teams’ Business and Technical management
• Submits weekly and monthly communiqués to stakeholders

Skills Preferred but Not Required: 

• Data Privacy experience
• Online Registration System Experience
• RightNow Technologies or similar CRM system Experience highly desirable
  Minimum Years of Relevant Experience: 5
  

SystemsEngineer - Windows 2008, IIS

FTE position in Seattle, WA

Job Description

Our client is looking for a highly organized Systems Engineer for their Operations team to help with their continued growth. You will be responsible for the planning, engineering and maintaining of our systems infrastructure, including the implementation and design of hardware and software.

Duties and Responsibilities:

SQL Database Administrator
 
FTE position in Seattle, WA

Job Description 

Our client islooking for a bright, innovative and highly organized SQL Database Administrator to join their growing team. The new Database Administrator will be responsible for leading the team in database modeling and maintenance for both new and existing databases in high traffic, high availability SQL applications in a clustered environment. The DBA is ultimately responsible for reviewing all stored procedures, triggers and indexes written by Application Developers prior to moving them into a production environment. Optimum database performance for stored procedures and applications is a priority.

DUTIES AND RESPONSIBILITIES:

• Database team member covering the build, deployment, backups, and high availability of our online product offering.
• Responsible for ensuring availability and performance of the databases that support the system. This will include 24x7 on call support as required.
• Work to ensure that the associated hardware resources are allocated to the databases and to ensure high availability and performance tuning.
• Proactively monitor the database systems to ensure secure services with minimum downtime.
• Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource management.
• Responsible for troubleshooting and problem solving of SQL development.
• Responsible for improvement and maintenance of the databases to include rollout and upgrades.
• Lead in all areas surrounding our data, its security, integrity and availability.
• Perform the configuration and setup of databases and maintain the database performance criteria.
• Create stored procedures and triggers and to assist the Application Developers with the development of optimum SQL applications.
• Develop and maintain proper security of the database, which includes access for changes, application access and end-user interfaces.
• Produce and maintain technical documentation for all new development, maintenance changes and upgrades.
• Utilize numerous sources (publications, seminars, workshops, trade shows) to keep current with technology trends - especially those, which have applicability or can otherwise benefit the firm.

REQUIRED SKILLS AND EDUCATION:

• Bachelor's degree in Computer Science or like field.
• Minimum of 7+ years MS SQL Server Database Administration experience.
• MCSE/MCDBA 2000/2005 or above desired.
• Experience managing multiple MS SQL 2005/2000 RDBMS on large systems in a clustered environment.
• Proficient with database replication and able to tune to optimize replication.
• Experience with MS SQL Integration Services highly desired.
• Experience with T SQL, and DTS stored procedures.
• Strong self-sufficiency and initiative working on Database projects.
• Practical experience in managing the internal and external MS SQL database security.
• Practical experience in monitoring and tuning a database to provide a high availability service.
• Experience with MS SQL Reporting Services highly desired.
• Effective written and verbal communications. Ability to convey technical issues and material to non-technical people.
• Exceptional documentation skills are required.
• Comfortable with new technologies in an ever changing environment.
• Working with and designing of disaster recovery plans and testing strongly preferred.
• Ability to pass a pre-employment criminal background check

Web Publishing Automation SDET

Contract position in Renton, WA

Job Description: 

This position will test and verify at the whitebox levels for updates to the sites, applications, configurations, and databases associated with the online game and stores. The position will use formal test and development methodologies to create test plans, develop test tools/harnesses, and implement automation suites sufficient to meet: internal test standards, QA Best Practices, business requirements and project schedules. The candidate will need to successfully test in multiple categories of testing from UI, unit, data, API, class, functional, configuration, performance, application to deployment and correctly apply test strategies to components, applications, systems and configurations of the online game and stores.

Skills Required: 

• Ability to develop (from site statistics and projection models) basic load/stress test scenarios.
• Ability design and implement test cases for a distributed, N-tier application including physical or virtual separation of applications in a distributed application (client-to-server, server-to-server, and server-to-data layer).
• Development skills in C++, C# or Java sufficient review Object and class models, derive test strategies and plans, and to develop or run test applications and/or harnesses.
• Ability to review system level or application level (object models, class diagrams, and entity-relationship diagrams) and derive technical and sufficient test documentation to test at API, interface, class, and application level.
• Network testing and/or analysis for configuration, load, or functionality.
• Functional knowledge of formal, managed deployment process of software applications, configurations, and system elements (server, database, application, configuration).
• Basic knowledge MS-SQL 2000, and online gaming systems.
• Basic *nix skills including: shell navigation, running script, log monitoring and system performance.
• Ability to parse database schemas and relational diagrams sufficient to create/update SQL statements in order to: extract test data, create new records, and to modify existing data to complete data level test passes.
• Ability to work effectively with diverse groups of people.
• Ability to work well with cross platform developers.
• Ability to adapt to changing business and development requirements and adjust test plan accordingly. 

C++ Software Engineer with Cloud Computing

Contract to FTE in Boulder, CO

Looking for a Software Development Engineer to architect, design and implement cloud computing solutions. Engineering utilizes a highly collaborative sprint team development model that requires deep involvement from start to finish. The solution being delivered is a combination of software and hardware (servers, network & storage). Experience with diverse technologies is a plus.

Responsibilities:

• Work in a fast-paced, collaborative development environment architecting, designing, developing and testing a leading-edge cloud computing solution.
•  Engage with Product Owners, Technology Architects, QA and team members on cross-functional activities.

Requirements:

• Experience developing leading edge solutions
• A genuine passion for engineering high-quality solutions
• Advanced problem solving skills 
• Demonstrated software engineering expertise in one or more programming languages
• Technology savvy, detail oriented, and highly driven
• Excellent verbal and written communication skills
• Relevant formal education, including BSCS or MSCS
• Agile/Scrum

Desired Skills and Interests:

• C++ and .NET expertise
• Experience architecting and running large scale distributed transactional software products in a multi-tenent cloud environment
• Experience with Cloud Foundary and similar products helpful, as are ESBs, asynch messaging architectures, etc.
• Familiar with Microsoft Systems Center and/or Virtual Machine Manager and/or HyperV. Knowledge of VMWare is helpful.
• Distributed computing technologies
• Experience with cloud computing concepts
  

Manager of Product Development

FTE position in Boulder, CO

Reporting to the Vice President, Product Development, the Manager of Product Development is a seasoned technologist with at least ten years of relevant professional experience, at least five years in a hands-on technical capacity. This person is a master of advanced software development practices, experienced building and leading teams who use Agile - Continuous Delivery, CI, TDD, and other XP practices to deliver very high quality software products with rapid rates of change.

Responsibilities:

• Implement a state of the art product development life cycle, from writing a line of code to release onto a multi-tenant SaaS production environment
• Dramatically increase automated test coverage at multiple levels, and a build-promotion process to accelerate feedback and defect discovery
• Help establish QA strategy, metrics, state-of-the-art continuous delivery infrastructure
• Mentor and recruit top talent, grow leaders by giving accountability and opportunities for growth
• Work closely with product management to plan product road-maps and release plans
• Define and manage production release process of whole product (code, environments, lots of custom data)
• Prioritize features vs technical debt retirement amid changing demands, conflicting priorities, and resource constraints
• Contribute to design and architecture, do code reviews, audit quality, and establish “whole product” mentality to create a SaaS product with enterprise reliability
• Collaborate with Product Management, Support and Professional Services to ensure market adoption and thrilled customers
• Manage an outstanding team of Software Engineers and Quality Assurance pros

Required Skills/Experience:

• 3+ years in supporting iterative and incremental software development teams
• Experience coaching teams, Product Owners, and Stakeholders in Agile, XP and/or Scrum
• Prior Manager/Director level experience is required

Technical Ability:

• Mastery of state of the art software development and QA as applied to product development, expecially XP development practices, non-GUI automation, and continuous delivery pipelining
• Knowledge of the .NET framework (C#) and associated technologies preferred, Java and other OO and scripting technologies a plus
• Experience with Web Services (WCF) and SaaS / cloud deployment models
• Understanding of DDD, design patterns, and refactoring techniques
  

Data Center Manager/Engineer

FTE position in Bellevue, WA

Would you like the opportunity to work on cutting edge cloud and virtualization products? Do you welcome the challenge of creating petabyte-scale services for the world market? Excited about disaster recovery?

We're looking for talented professionals to help us lead this industry. We like our teams to be smart, energetic, collaborative, and customer-focused—able to turn any technical problem into a solution. Our office is a casual, open space on the outskirts of downtown Bellevue and we offer a great benefits package.

Requirements and Experience:

• Provide leadership and mentoring to the team; work on technical strategy with company management team; experience nurturing vendor relationships with accounts worth more than $1million annually.
• Experience in a startup environment or high interest in working in a startup environment and being a hands-on manager. 60% management and 40% hands-on.  
• Deep experience in hands-on Data Center Management.  Must have the ability to plan and manage the growth of infrastructure for multi-DC environment and build and lead an Operations team that will support three DCs. 
• And at least one of the following, in order of preference:
• Storage Management experience including understanding of strage architecture and the performance considerations of storage design, experience with SAN storage solutions and production experience with hardware based RAID products
• Networking experience manageing production router/firewall platforms (Cisco/Cisco ASA preferred), experience managing enterprise switching platforms (Cisco/Arista preferred) and experience managing load-balancers
• Systems Engineering, expeirence provisioning and administrating VMWare ESX, Solaris and Linux
• Willingness to work on a revolving on-call schedule
  

Network Engineer

FTE position in Bellevue, WA
 
Do you want to be part of a team tackling cutting edge technology of cloud computing, virtualization, and storage-networking today?   Would you like the opportunity to work on cutting edge cloud and virtualization products? Do you welcome the challenge of creating petabyte-scale services for the world market? Excited about disaster recovery?

We're looking for talented professionals to help us lead this industry. We like our teams to be smart, energetic, collaborative, and customer-focused—able to turn any technical problem into a solution. Our office is a casual, open space on the outskirts of downtown Bellevue and we offer a great benefits package.

The ideal candidate will have:

• Experience managing production router / firewall platforms (Cisco / Cisco ASA preferred)
• Experience managing enterprise switching platforms (Cisco / Arista preferred)
• Experience managing load-balancers (haproxy preferred)
• Deep understanding of ARP and TCP/IP mechanics and the HTTP protocol.
• The ability to perform network traces in complex multi-VLAN environments, and to perform packet-inspection and troubleshooting through all layers of the ISO stack for a variety of common Internet applications.
• Familiarity with network booting and dynamic server provisioning.
• Direct experience working in a fast-paced, ticket-based environment.
• Demonstrated experience planning, provisioning, and operating hardware in a remote environment (no physical access).
• Willingness to work on a revolving on-call schedule
• Ability to perform physical labor in a datacenter environment
  

Project Manager

Contract Position in Issaquah, WA

Description of Services

Project Manager will assist the Program Management Office (PMO) including, but not limited to, the following activities:

Project Management:

1. Ensure all program issues and risks are tracked and managed
2. Manage schedules, status, issues, risks, and dependencies between workstreams
3. Track, monitor, and assist with physical deployment activities
4. Assist with functional (LOB) deployment activities
5. Assist with running User Acceptance Testing (UAT) test cases
 
Communicate:

1. Create (as needed) and maintain the program office status reporting mechanisms, including newsletters, scorecards, etc.
2. Maintain, manage, and utilize program communications plans.  Maintain the programs’s SharePoint site.

Additional Activities:

1. Complete other PMO activities at the direction of the PMO Manager and other key project stakeholders

Project Manager will assist in Customer Service & Support Business Continuity Management Program Office activities:
 
Communicate:

1. Create and maintain the Customer Service and Support program office status reporting mechanisms, including Newsletters, RSS feed information, Executive Scorecard

Project Management:

1.  Maintain the master project plan and Global Customer Service and Support for the Customer Service and Support  program office
2. Assist with garthering business requirements, create Business requirement doc (BRD), work with Dev team to implement requirements for quarterly releases.

Business Analysis:

1.  Assist with business analysis activities around the successful implementation of the Customer Service and Support  program

Additional Activities:

1.  Assist in other areas that arise related to the Customer Service and Support program

SolutionsIQ Agile XP Developer - Java

Redmond, WA

SolutionsIQ, a leading provider of Agile consulting, training, and distributed Agile software development, is looking for Java developers for an Agile adoption project with a large organization within a household name company. This individual will work at SolutionsIQ in Redmond/Seattle, Wash. as part of a team developing an application for one of our major clients. The ideal candidate will have excellent communication skills, interest in technical practices, and will have worked in an Agile/Scrum environment. This is an excellent opportunity to learn development Extreme Programming (XP) practices.

Responsibilities:

• Analyze, code, test, and document new functionality and fixes for defects in software applications.
• Redesign existing systems for improved performance, reliability, or functionality.
• Create, modify, and validate databases.
• Work with other disciplines (Test, PM, Operations) and partner teams to gather and prioritize requirements.
• Work with the team to estimate new work.

Qualifications:
General

• Experience in the development of complex SQL queries
• Excellent communication skills
• Excellent command of the IDE
• Experience with SOA (Service-Oriented Architecture) application design and development
• Experience in an Agile/Scrum environment desired
• Experience with Test-Driven Development (TDD) desired
• Experience in paired programming desired

Java

• 5+ plus years of Java programming experience
• 5+ years of object-oriented (OO) development and design
• UI development experience with JSP, HTML, and JavaScript
• Experience writing and consuming SOAP and REST services
• Experience with Spring and Hibernate
• Experience with JUnit/TestNG

About SolutionsIQ
 
With more than 30 years of experience, SolutionsIQ has a deep understanding of software delivery excellence.  A leading provider of Agile consulting, certified training, coaching, development, and talent acquisition services, the company is uniquely equipped to help organizations leverage Agile project management and software development methods to deliver solutions more reliably with less risk and at lower cost. SolutionsIQ helps its international client base navigate complex cross-functional changes – increasing Agile competencies at the individual, team, and enterprise level – and gives them the tools and collaboration they need to succeed.

IT Analysts/Researcher 

Contract position in Redmond, WA

At its core, this is a research position. The individual selected will be researching; investigating articles and items that can be used for Trouble Shooting Guides and Standard Operating Procedures. Articles and information will be obtained from several sources such as the Internet, looking through previous resources for historical information on how issues were solved, interviewing internal Developers and Project managers, etc. The candidate should enjoy doing research analysis and problem solving. The content found will be forwarded to a team of writers who will format the information in to the appropriate guides.

Required Skills

• Someone who has great troubleshooting and communication skills, hands on experience is helpful but not required
• Understanding of Windows Server, hardware, alerts, RAID, controllers, etc.
• Foundational understanding of SQL Server, IIS, Exchange Server, networking principals (DNS, routing)
• The role is a middle person between Operations and the Documentation team.
• Will be a combo of coming up with, and finding new information around new and known issues
• Demonstrated skill in troubleshooting - ability to provide resolution and/or workarounds to complex problems
• Ability to think critically and understand the dependencies in connected systems
• Some networking background preferred
• Must be great at working with people
• Must be a self-starter, manage time well, and have a strong sense of accountability
• Must have passion for solving operational and business problems using technology
• Strong business acumen and a drive for results and excellence required
• Demonstrated proficiency in the following areas:

o   Analytical problem solving
o   Cross-group collaboration
o   Communication
o   Process and procedure definition

• Solid understanding of productivity suites such as Visio, Excel, SharePoint, etc
  

Are you passionate about helping software development teams collaborate and deliver? SolutionsIQ, a leading provider of Agile consulting, training, and distributed Agile software development, is looking for a ScrumMaster to work in the Seattle area, Dallas or Atlanta.

Everybody at SolutionsIQ is committed to Agile values and principles. We help our clients to successfully adopt practices like Agile engineering practices (XP), Scrum, Lean, and Kanban, and we provide management consulting services, including organizational change management, program planning and management, and portfolio management. We also use Agile to build and deliver software for our customers.

Responsibilities:

 Support the product development process:

• Facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings.
• Track and communicate team velocity and sprint/release progress.
• Maintain process documentation.
• Ensure the development teams are practicing the Agile principles.

Support the Product Owner:

• Assist as needed with backlog maintenance.
• Assist with internal and external communication, improving transparency, and radiating information.
• Assist with prioritization and resolution of defects/bugs.

Support the product team:

• Participate proactively in developing and maintaining team standards, tools, and best practices.
• Identify and remove impediments, prevent distractions.
• Facilitate discussion and conflict resolution.
• Empower the team to self-organize.

Qualifications:

• Bachelor's degree or combination of relevant education and experience.
• Must be a Certified ScrumMaster with 5+ years of project management experience and 2 years of ScrumMaster experience.
• Excellent interpersonal skills, ability to work with diverse personality types.
• Ability to understand technical issues at a high level.
• A thorough understanding of Agile software development methodologies, values, and procedures.
• Exceptional communication, organization, and time management skills.
• Ability to coach the team to reach their highest potential.
• Collaborative approach to driving decisions.
• Strong analytical and problem solving skills with a high attention to detail.

Optional:

• Experience in a cellular communications industry

Personal Characteristics:

• Passion to proactively seek ways to improve processes.
• Self-confidence to be assertive when taking a position and ability to constructively resolve problems.
• Creative, resourceful, and innovative at tackling complex challenges.
• Demonstrated aptitude for acquiring knowledge and skills and readily adopting new technologies.
• Respectful, professional interpersonal working style.

As an Agile professional, why would you choose SolutionsIQ?

When we ask our employees this same question, they explain that the best part about working at SolutionsIQ is the opportunity to collaborate daily with an outstanding group of Agile experts from a diverse set of backgrounds.

Everybody at SolutionsIQ is committed to Agile values and principles. From the day we began using Agile practices in 2004, our commitment has steadily grown. Today we use Agile in running the entire company--“we practice what we preach!” We help our clients to successfully adopt practices like Agile engineering practices (XP), Scrum, Lean, and Kanban. We provide management consulting services, including organizational change management, program planning and management, and portfolio management. We also use Agile to build and deliver software for our customers. These software development projects are a laboratory for our Agile consultancy. We encourage our Agile practitioners to participate as students and as thought leaders in the Agile community.

SolutionsIQ ScrumMaster: Seattle Area

Are you passionate about helping software development teams collaborate and deliver? SolutionsIQ, a leading provider of Agile consulting, training, and distributed Agile software development, is looking for a ScrumMaster to work in the Seattle area, Dallas or Atlanta.

Everybody at SolutionsIQ is committed to Agile values and principles. We help our clients to successfully adopt practices like Agile engineering practices (XP), Scrum, Lean, and Kanban, and we provide management consulting services, including organizational change management, program planning and management, and portfolio management. We also use Agile to build and deliver software for our customers.

Responsibilities:

 Support the product development process:

• Facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings.
• Track and communicate team velocity and sprint/release progress.
• Maintain process documentation.
• Ensure the development teams are practicing the Agile principles.

Support the Product Owner:

• Assist as needed with backlog maintenance.
• Assist with internal and external communication, improving transparency, and radiating information.
• Assist with prioritization and resolution of defects/bugs.

Support the product team:

• Participate proactively in developing and maintaining team standards, tools, and best practices.
• Identify and remove impediments, prevent distractions.
• Facilitate discussion and conflict resolution.
• Empower the team to self-organize.

Qualifications:

• Bachelor's degree or combination of relevant education and experience.
• Must be a Certified ScrumMaster with 5+ years of project management experience and 2 years of ScrumMaster experience.
• Excellent interpersonal skills, ability to work with diverse personality types.
• Ability to understand technical issues at a high level.
• A thorough understanding of Agile software development methodologies, values, and procedures.
• Exceptional communication, organization, and time management skills.
• Ability to coach the team to reach their highest potential.
• Collaborative approach to driving decisions.
• Strong analytical and problem solving skills with a high attention to detail.

Optional:

• Experience in a cellular communications industry

Personal Characteristics:

• Passion to proactively seek ways to improve processes.
• Self-confidence to be assertive when taking a position and ability to constructively resolve problems.
• Creative, resourceful, and innovative at tackling complex challenges.
• Demonstrated aptitude for acquiring knowledge and skills and readily adopting new technologies.
• Respectful, professional interpersonal working style.

As an Agile professional, why would you choose SolutionsIQ?

When we ask our employees this same question, they explain that the best part about working at SolutionsIQ is the opportunity to collaborate daily with an outstanding group of Agile experts from a diverse set of backgrounds.

Everybody at SolutionsIQ is committed to Agile values and principles. From the day we began using Agile practices in 2004, our commitment has steadily grown. Today we use Agile in running the entire company--“we practice what we preach!” We help our clients to successfully adopt practices like Agile engineering practices (XP), Scrum, Lean, and Kanban. We provide management consulting services, including organizational change management, program planning and management, and portfolio management. We also use Agile to build and deliver software for our customers. These software development projects are a laboratory for our Agile consultancy. We encourage our Agile practitioners to participate as students and as thought leaders in the Agile community.

Software Engineer - Java

Contract to hire position in Silverdale, WA

Position Summary 

Our client is seeking a creative and energetic engineer who can provide commercial-grade software within time and budget constraints. Candidate will be expected to actively engage in design and development of ground breaking software to provide quality re-usable solutions for our clients.

Responsibilities 

• Pro-actively communicate with scrum team about project contingencies and obstacles
• Operate effectively in high-context environments,
• Make valuable contributions to architectural discussions and decisions
• Ensure that all implementation team members have the appropriate domain knowledge to effectively resolve ambiguities that arise during the development process, by either communicating knowledge that they have already obtained or escalating questions outside the scope of their knowledge
• Work with product owner, scrum master, and technical lead to write and review solution-oriented documentation that captures implementation details and describes the business needs that gave rise to them
• Consult with stakeholders as needed to assess user needs and validate solution implementation
• Responsible for scrum-release and pre-QA testing cycles to ensure the highest possible quality of deliverable
• Develop and maintain an understanding of the business as appropriate to the client, to address the business needs and high-level features that constitute the deliverables
• Program in languages necessary (e.g., Java, SQL, JavaScript, HTML, XML, CSS, etc.) to implement the business needs and high-level features
• Work closely with stakeholders and front-end vendors to ensure that deliverables effectively address the needs of clients
• Help prepare regular releases that demonstrate completion of milestones associated with user-identifiable progress
• Create internal and external documentation in compliance of the contract
• Demonstrate key features to stakeholders and potential users and document their feedback, including both formal presentations of sprint-based deliverables at the end of each sprint and informal presentations during the development process as needed to solicit feedback from stakeholders
• Report, document, and assist in tracking and documenting bugs, defects, and issues
• Maintain, test, integrate, and support software solutions throughout development and release cycles
• Work effectively with other members of the implementation team as well as stakeholder teams that support implementation and operations
• Assist other development team members in coming up to speed on specific code areas, and
• Participate in daily scrum meetings

Qualifications 

• Java fluency with 3+ years’ experience in Java software design and development for web-based, database driven applications running on Linux-based operating systems; preferably experience in C++ as well
• Experience with the API standards and off-the-shelf application frameworks
• 2+ years’ experience in database development, preferably with Oracle or MySQL
• 2+ years’ experience programming with Hibernate
• 2+ years developing applications and application-modules within service-oriented architectures,
• Experience with XML and XML parsing technologies
• Experience with version control procedures in an environment that uses Subversion, Maven, Hudson and Nexus for continuous integration
• Experience working in a scrum-based agile development environment, including teams that require programmers to frequently work on each other’s code
• Experience with infrastructures associated with high-performance, high-availability web-service infrastructures.
• U.S. citizenship and the ability to obtain security clearance required.
  

Software Design Engineer in Test - Social

FTE position in Seattle

Our client, an exciting gaming company in Seattle, is looking for several SDETs.  As an SDET you will be focusing on services, API testing, and automation creation.  This position will work closely with cross-functional counterparts to determine the vision, scope, design, testability and requirements of the features under test.  As part of the QA team you must be able to independently own the testing of technically complex features, be able to identify and understand key client/server scenarios and be able to implement and execute appropriate test scenarios.  It is also essential that as an SDET you have strong technical and coding skills, good trouble shooting and communication skills and passion for customer experience..

Responsibilities:

• Independently carrying out design and implementation of test plans for feature areas
• Reviewing product designs and specifications
• Designing, implementing, and executing robust automated and manual test scenarios for services, web pages, and database queries, and community features.
• Designing and implementing test and automation tools
• Implementing shared test framework components
• Load/Stress test preparation and execution
• System Security review

Required Skills/Personal Requirements:

• 3+ years professional experience in a technical role, with 1 full software product cycle
• Proficiency in PHP, Java Script/Action Script, and at least 1 more scripting language.
• Proficiency in database, social media services, and software design
• Familiarity with SQL
• Proven test aptitude
• Leadership experience is a strong plus
• Familiarity with Flash is a strong plus

Education and/or Certifications:

• BA/BS in Computer Science or an equivalent technical field

Senior Developer – PHP

Full Time Position in Seattle, WA

We're a startup company in Seattle building a fun and innovative rating framework.  We are seeking a Developer who is:

• Able to design, write, test, deploy and maintain high quality efficient code within weekly iteration schedules.
• Grasp project scope and break down medium-to-small sized user stories into detailed and effective development tasks.
• Collaborate with a designer, and other coders to collaborate and integrate work.
• Thrive in a daily-standup environment where impediments are freely shared, and collaborative problem solving is the guiding esprit de corps.
• Provide feedback and alternatives to product owners that help balance technical complexity with business value.
• 5-8 years of industry experience building web applications
• Deep experience with PHP
• Symfony 1.4 experience is a plus
• Be already comfortable with an open source (LAMP) stack including Linux/CentOS, Apache, and MySQL.
• Identify issues with and suggest strategies and opportunities to upgrade, re-architect or re-platform key elements of this stack.

Challenges you’re likely to solve in this role:

• Helping design internal APIs that perform well and securely (using AJAX/JSON/XML/CSS)
• Implementing various caching strategies to build a blazing fast and efficient web app
• Tackling scalability from the database, application, web server tiers
• Integrating with social media (Facebook/G+/Twitter)
• Building conceptual frameworks and algorithms that implement game dynamics
• Front-end analytics, testing and decision software
• Defining and building a universal client strategy (mobile, web, Facebook, Google+)
• Coding dynamic game elements with a focus on playability 
   

The culture piece is very important, the candidate should also live and breathe the following:
 
Fun: Our team knows when to joke around and when to buckle down. We know when it’s appropriate to create an adult ball pit in our office using Big Five’s entire stock of exercise balls, and we know when such activities will warrant complaint letters from our building. Okay, maybe not. But we did know to frame the complaint letter. Fun is the driving force behind our corporate culture, our products, and our interior design.